PlayStation Network Outage Enters Day Five, Microsoft Responds

Sony’s PlayStation Network went down late last Wednesday, along with the company’s Qrirocity music service. The system failure was reported by Sony to be the result of an “external intrusion,” a PlayStation Blog post revealed. An additional update was offered on Saturday, though there’s still no indication of when service will be restored for the million of affected users.

“We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online,” Sony’s senior director of corporate communications and social media Patrick Seybold wrote on PlayStation Blog. “Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.”

Seybold promises to bring more updates as they become available, but since this is a security-related matter, the company is being understandably tight-lipped about the next steps.

In a stroke of what Microsoft must see as fortuitous timing, the company also happened to be running a free Xbox Live weekend in Europe as part of its Xbox Nations promotion. One company representative commented on the situation in a chat with the UK website, Electronic Theatre (via Kotaku).

“Of course it’s regretful that Sony is encountering issues at such a busy time, and Microsoft takes no joy in the problems gamers are having playing their favourite games online. That being said, we are expecting Microsoft’s robust online network to see an increase of traffic from those gamers who own both systems. Being able to play their games via the Xbox Live network could make all the difference for some gamers, and the Xbox Nations event will allow all of them to do just that – whether they have a Gold subscription or not.”

Now it all makes sense. Clearly, Microsoft engineered this entire outage to ensure a great turnout for the just-concluded Easter weekend promotion.