8 Lessons The Bartenders Of ‘Big Tips Texas’ Can Learn From ‘Cheers’ Ball-Buster Carla Tortelli

A long, long time ago in a Boston bar where everybody knew your name, a middle-aged mother, who popped out a child each time she sneezed, kept the most loyal “Cheers” patrons glued to their bar stools by insulting them, hanging them out to dry and never quite giving them the drink they ordered. Server Carla Tortelli was insensitive, rigid and — if you talked back — likely to throw the nearest bit of glassware at your head. But she got s**t done, and when owner Sam Malone had her on the schedule, he knew the place would be kept in line.

Queen Bee Amber and her fellow “Big Tips Texas” vets have been taking care of their Redneck Heaven regulars since day one, but even they could use some advice from the feisty Italian who wrote the book on bartending. Below are eight bits of wisdom the girls could learn from Carla — read up and tune in for the premiere of “Big Tips Texas” October 9 at 10/9c!

Look out for your fellow staffers: If you can’t count on your co-workers, then you’re nothing short of doomed. Carla was Cheers’ lead cocktail waitress, but from bar-backs to bartenders, she made sure never to forget about the little people.

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